Silverdust

Delivery Terms

We offer free shipping and Cash on Delivery in Pakistan. We have deployed the services of Pakistan’s most trusted logistics companies with a wide delivery network for shipment purposes. The order would take around 7-10 working days to reach you depending on your location.

The shipping time for out of stock products would be a bit longer. SwishOnline's team member will contact you and keep you posted on the approximate shipping time once the order is placed.

Outlier Locations

Though we use some of Pakistan’s largest logistics companies for shipping, we are bound in coverage by their reach. In case your address is in a location not served by them we would contact you to do our best to find an alternative solution to make your goods reach you.

You can refer to our size chart to select your perfect shoe size. If you are confused about what size to order, measure your feet. Draw the outline of your foot on a piece of paper. Measure the distance between your big toe and your heel in centimeters (cms). Refer to the Size Chart and match your feet size to the length (cms) column to figure out your perfect jutti size.

To avoid any inconvenience for our valued customers, we use standard US and EUR shoe sizes to help you pick the perfect size. Our products are made of faux leather that adjust itself to take the shape of your feet. However if you are still not comfortable with the mentioned measurements, you can WhatsApp us at +92 324 6170201 to customize your favorite design for you. 

We offer exchange in case there is a quality concern or a size issue from company's end. Exchange is only acceptable if the customer notifies of such matter within 3 working days of receiving the product. Product exchange will be done without any extra charges within 15 working days of complaint registration. Local Replacement charges will be Rs. 500/- if customer demands a replacement in case of incorrect size ordered.

Swish Online holds the responsibility to reject any exchange claim if not met with company policy as mentioned in the paragraph above.

Sale articles will not be exchanged for size or color.

As a company policy, we do not entertain refund & cancellation requests.